FAQs

When should I arrive for my appointment?

Please arrive 10 minutes prior to your appointment time to complete a consultation form before your treatment and relax with one of our herbal teas.

CALL NOW:  4861 6246  or  Book Online

What if I am running late?

If for any reason you arrive past your appointment start time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.


 

CALL NOW:  4861 6246  or  Book Online

What if I need to cancel my appointment?

We kindly request 24 hour’s notice should you need to change or cancel a booking. Less than 24 hour’s notice will incur a 50% cancellation fee. We are unable to accept cancellations left by messages on Sundays or public holidays when we are closed.


 

CALL NOW:  4861 6246  or  Book Online

Do I need to book an appointment?

Yes. If specific times are needed, please make a booking. We are quite flexible and always do our best to accommodate clients.


 

CALL NOW:  4861 6246  or  Book Online

How do I book an appointment?

BOOK BY PHONE
Simply call us (02) 4861 6246 and speak to one of our friendly staff members. If your call is unanswered, leave a message and your call will be returned to make the appointment.

BOOK ONLINE
We offer online bookings:

BOOK NOW:  4861 6246  or  Book Online

What payment methods are available for services?

We accept Amex, Visa, Mastercard, EFTPOS and Cash.


 

CALL NOW:  4861 6246  or  Book Online

Can I buy gift vouchers?

Spoil that someone special with a gift voucher. All our treatments are available as gift voucher purchases.  Gift Vouchers can be purchased by visiting us in OUR CLINIC, or you can purchase ON-LINE or over the PHONE.

Gift Vouchers purchased ON-LINE or by PHONE are packaged and posted to meet your instructions.
- Purchase by calling us:   4861 6246
- Purchase online:   Gift Vouchers Online Shop